Return & Refund Policy – Liana Oxford
Return & Refund Policy
We want you to be satisfied with your purchase. If you are not fully happy, you may request a return under the conditions below.
Returns
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Returns must be requested within 30 days of receiving your order
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Products must be unused, clean, and in their original packaging
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Due to hygiene reasons, items showing signs of use cannot be returned
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Return shipping costs are the responsibility of the customer
We reserve the right to refuse returns if the product does not meet these conditions.
How to Request a Return
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Email support@Lianaoxford.com
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Include your order number, reason for return, and your full name and address
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If the item is damaged, include clear photos
Once approved, we will provide return instructions.
Refunds
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After receiving and inspecting the return, refunds are processed within 7 business days
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Refunds are issued to the original payment method
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Original shipping costs are non-refundable